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We post frequently asked questions here. This list is updated as new questions are submitted. This is your best source for answers to your questions about WheresMyStuff (WMS).


Why is WMS a whole new way to search?
Can I use WMS to find the largest files on my computer?
What about USB disk drives?
Why wont' WMS find a file I just created?
Can I reindex my drives whenever I want?
Can I manage my multimedia files with WMS?
Why would I use the Directory tab in WMS?
How do I view all of my work files in one window, regardless of location?
I have a lot of MP3 and JPG files. But when I search, WMS only shows 10,000. Why?
Can the filter bar be moved to the bottom? I don't like it up top.
I've tried everything but I still cannot find my files!

Answers to Frequently Asked Questions:

Why is a WMS whole new way to search?

WheresMyStuff does not depend upon your ability to remember where a file is to find it again. You can also use WMS to find your files if you don't remember their names. This is possible because WMS enables you to find your files by looking at a combination of file time created, file type, and varied file filters.

First, try finding your file using the Timeline. Set the time period to the range you think the file was created. This works great to find, say, your pictures of your vacation last September. Set the timespan to cover last September and press Search and you will instantly find those files. Don't forget to select the correct disk.

Use the Timeline with the tabs to narrow your search. Tabs will automatically narrow your search to the latest applications that you have used, any type of document or multimedia file (e.g. jpg with thumbnails, mp3, mpg, avi, etc.). Or you can view results found in a certain directory or subdirectory.

Narrow your search even farther by using the powerful filters included in WMS. Filter by file name, type, size, or directory location. If you can't find it after that, maybe it can't be found!


Can I use WMS to find the largest files on my computer?

Yes. Click the SEARCH ANY tab, click ANY TIME on the Timeline, then type in a large number in the size filter and make sure you have AT LEAST selected after the size number. Select your disk and then press SEARCH. You will instantly see any files on your computer that are larger than the number you typed in.

What about removable disk drives and USB drives?

When any removable drive - USB, hot-swap or "disk caddy" slide-out - is disconnected from your computer and then reconnected, the drive assignment, i.e., the drive letter (C:, D:, etc.) may change. So that a drive that used to have the letter 'E:' might, after disconnect/reconnect, end up as 'D:' or 'F:'. WMS does not know about this unless you re-index the drives that have been changed. The same goes if you manually change the drive letter.
So always re-index with WMS after any such change.
The same is true if you power off/on a USB drive or just remove any drive - the drive letter assignments will change or be missing for some period. In these cases, always re-index your drives to insure correct searching.

Why wont' WMS find a file I just created?

WMS won't see your file until it is indexed. Indexing is examining your whole disk and collecting all of the file information in a database. WMS will then use this database to find your files instantly. WMS has a cutting-edge indexer that scans the disk very quickly. If you want to find your newly created files with WMS, simply run the indexer again.

Can I re-index my drives whenever I want?

Yes. You can and should run the indexer any time you have added new files to your computer that you want WMS to be find. Simply click File->Launch Indexer. Select the disks you wish to re-index and check the hidden/system boxes as desired.

Can I manage my multimedia files with WMS?

Click the MULTIMEDIA tab in the search window and then pick the tab for the type of file you would like to manage. Click AUDIO to view all of your MP3, AAC, or other audio files. Click IMAGES to manage your JPGs, GIFs, or other images in a list format. Click THUMBNAILS to view your images as thumbnails. Or ckick VIDEO to mangage your MPG videos or any other type of videos.

Why would I use the Directory tab in WMS?

Use the Directory tab to locate directories you use often or to find one you've forgotten the name of. This is much easier than the windows explorer "drill-down" we are all familar with. This way, you can locate a directory instantly. Only those directories matching your filter string will be included in the search.

How do I view all of my work files in one window, regardless of location?

This is great way to use WMS. Active users deal with many different types of files in different places and have to keep track of them somehow. With Windows Explorer, regularly accessing files in different places can be a real time waster. With WMS, index often; and keep the Timeline set to the last couple of days; and enter the appropriate file filters and select your disk. Then click 'Search' and all of your work files will display in one window. Double-click to launch, as usual.

I have a lot of MP3 and JPG files. But when I search, WMS only shows 10,000. Why?

Due to memory costraints and to avoid hogging memory from other windows apps, WMS limits any search to 10k files. To see the rest, simply alter your search strings. Or, if they are mostly in one folder, simply open that folder by double-clicking in the directory column.

Can the filter bar be moved to the bottom? I don't like it up top.

Yes. Using your mouse, place the cursor on the vertical "gripper" symbol at the left of the filter bar. A cross-shape appears. Drag the filter bar down and place it below the timeline.

I've tried everything but I still cannot find my files!

Of course, there is always the possibility that the file has been permanently deleted or removed. If this is not the case, here are the most common reasons for not finding files with WMS:
- you selected the wrong disk.
If you have 3 or 4 disks, it's easy to forget to click the disk button on the Timeline to select the correct disk. Or you may have saved them to a different disk than you you remember. Or you may have removed and re-attached disks without re-indexing. This will cause WMS to mix up the drives. The best solution is to make sure your indexing is up to date and to simply search each disk, in turn.
- you set the Timeline to the wrong timespan.
When you have trouble finding files, often it is due to Timeline settings. Simply click the 'Any Time' button on the Timeline to avoid this problem. Then WMS will ignore date when searching for your files.
- you made a typo.
I know, we never make typos. We checked it twice and it's the correct search string. Well, check it again to be sure.
- wrong filter value.
You could have done your search with a wrong filter string or filetype. Check this carefully and insure that they are all set correctly.

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What People Are Saying...

WheresMyStuff on Yahoo! News,
December 15, 2009

Fletcher S. from Miami, FL:
"This is great, now I can easily keep track of my work files, no matter where they are on my computer. I just search using the filter string 'DOC, PPT, JPG', set 'Days',set the timespan to yesterday and click Search. It's that simple!"